Terms & Conditions

By accessing, browsing, or using this website, you agree to be bound by these Terms & Conditions and any additional policies referenced here. If you do not agree, please do not use this website.

• You must use this website lawfully and not in a way that infringes the rights of others.
• You must not attempt to interfere with the website’s security, performance, or availability.
• Information provided on this website is general in nature and may change without notice.

Any quote or estimate provided (online, by phone, or via email) is indicative only and may be subject to change after an on-site inspection, scope confirmation, or discovery of hidden conditions (for example, structural issues or access constraints).

Unless stated otherwise in writing, quotes may be time-limited.

Bookings are subject to availability, weather conditions, safety requirements, and site access. We may reschedule if circumstances outside our reasonable control arise.

You are responsible for ensuring safe and reasonable access to the work area, including pets being secured and clear access pathways where required.

• Payment terms will be confirmed in writing (invoice, proposal, or agreement).
• Deposits (if required) help secure booking slots and materials.
• Late payments may incur reasonable administration and/or recovery costs where permitted by law.

Cancellation policies may vary depending on project scope and materials ordered. Where custom materials have been ordered or labour has been scheduled, cancellation fees may apply.

Refunds (if applicable) will be processed using the original payment method unless otherwise agreed.

We aim to provide services with due care and skill. Any warranties offered will be set out in writing and may be subject to conditions (for example, correct maintenance and normal wear and tear).

To the extent permitted by law, we exclude liability for indirect or consequential loss. Nothing in these Terms limits rights you may have under the Australian Consumer Law.

All website content (text, images, branding, design, and other materials) is owned by us or licensed to us and is protected by applicable intellectual property laws.

You may view and print pages for personal use only. You must not reproduce, republish, or redistribute content without written permission.

Our website may contain links to third-party websites. We do not control those websites and are not responsible for their content, policies, or practices.

Our handling of personal information is described in our Privacy Policy. By using our website, you consent to our collection and use of information as described there.

These Terms are governed by the laws of Australia and the state/territory where we primarily operate. You submit to the non-exclusive jurisdiction of the courts in that state or territory.

We may update these Terms from time to time. Changes take effect once published on this page. Your continued use of the website indicates acceptance of the updated Terms.

If you have questions about these Terms & Conditions, please contact us via our Contact page.